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30 Days
Recording Access

Trusted Choice of
Sr. Leaders

NDIM’s Clients

Programme Introduction

Online Reputation Management (ORM) is crucial because it helps businesses maintain a positive online image, influencing consumer trust and brand perception. ORM allows proactive monitoring of online mentions, mitigating potential damage from negative reviews or comments. Ultimately, effective ORM safeguards a company’s reputation and fosters customer confidence.

This 2-day ORM Programme equips individuals and businesses with the knowledge and skills needed to protect and enhance their online reputation, which is vital in today’s digital age.

The NDIM Advantage


Corporate Professionals Trained


Organisations Trusted Us


In-House Facilitators


Participants stated that the programmes met their objectives.

…Since 2019


This programme aids participants in:

  • Enhancing Online Image: Improve the overall online perception and image of an individual, brand, or business by highlighting positive aspects and mitigating negative ones.
  • Building Trust: Establish trust and credibility among the online audience to foster positive relationships and brand loyalty.
  • Search Engine Optimization (SEO): Optimize online content to ensure that positive information ranks higher in search engine results while pushing down negative content.
  • Long-Term Reputation Maintenance: Develop strategies for the sustainable, long-term maintenance of a positive online reputation.


At the end of this programme, the participants will be able to: –

  • Improve Online Perception: A measurable enhancement in how the individual, brand, or business is perceived online, with an increase in positive mentions and a decrease in negative ones.
  • Increase Trust and Credibility: The establishment of trust and credibility among the online audience, resulting in more positive relationships with customers, clients, and stakeholders.
  • Effective Negative Content Mitigation: Successful identification and management of negative or damaging online content, leading to a reduction in its impact on the entity’s reputation.
  • Proactive Monitoring: A continuous and proactive monitoring system in place to track online mentions and respond swiftly to emerging issues or opportunities.

Designed for Working Professionals

Learn Anything,

Network with people of
similar interest

Dedicated programme

Programme Architects

Mr. Kunal Jha 

Asst. Professor of Digital Marketing at New Delhi Institute of  Management

  • An excellent trainer and a seasoned digital marketing professional, having more than 10+ years of experience in Digital marketing.
  • Specialized in blending theoretical knowledge with practical expertise to empower learners with the necessary skills for achieving success in the field of digital marketing. 
  • Has rich experience in working with renowned brands such as Tata Croma, Times of India, Van Heusen, DSIM, and DIDM within the realm of digital marketing. 
  • Actively contributed to research, conferences, and industry collaborations.

Ms. Sonal Gulati

Asst. Professor at NDIM, Area of Specialization: Marketing

  • She has been working with NDIM since August 2018
  • Her areas of expertise are innovation in digital strategies, improving the ROl of digital campaigns, and managing market products and services. 
  • She was engaged in the recruitment process for Online Marketing, social media, Product Development, email marketing & and customer service and maintained digital accounts with media companies across the US, UK & and Australia. 
  • She has many publications of papers on Digital Marketing in reputed journals in India. 

Target Audience:

  • Business Heads 
  • Sales & Marketing Executives 
  • Digital Marketers 
  • PR & Communication Companies 
  • Customer Relationship Management Teams 
  • Young & and senior professionals looking for career enhancement in all fields 
  • Public figures keen to multiply their social recognition and public attention

Programme Details

  • Date: November 2-3, 2023
  • Duration: 11:00 AM to 5:30 PM (IST)
  • Mode: Online via Zoom
  • Fee: INR 5,999 + 18% GST

NDIM offers a discount of 10% for registrations of 5 or more participants from the same organisation.



New Delhi Institute of Management

50 (B&C) & 60, Tughlakabad Institutional Area,
M. B. Road, New Delhi – 110062


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